Cloud Cart Privacy Policy

Updated: 29.07 2020

 

Introduction

Cloud Cart recognises how your personal information is important to you and that you care about how it is used and processed. We appreciate and trust that we will do so carefully and sensibly. This privacy policy (“Privacy Policy”) describes how Cloud Cart, our employees, third party service providers, divisions, subsidiaries, affiliates and partners, (collectively, “Cloud Cart”, “we”) collect and process your personal information through using www.cloudcart.online, related mobi-sites and software applications (“the Website” or “the App”).

This Privacy Policy must be read in conjunction with our terms and conditions (“Terms and Conditions”), accessible at https://www.cloudcart.online/terms-and-conditions/. Terms and conditions and definitions applied and set-out therein, such as “Cloud Cart Account”; “Cloud Cart Merchant”; “Cloud Cart Voucher”; “Goods and Services”; “Merchant Voucher” “Voucher System” apply herein, as the case. Where there is any discrepancy between this Privacy Policy and the Terms and Conditions, the Terms and Conditions shall prevail.

By using the Website and/participating in the Voucher System, you are consenting to the terms and practices described in this Privacy Policy. You are further bound by the standard Cloud Cart Terms and Conditions (the “Terms and Conditions”), available at https://www.cloudcart.online/terms-and-conditions/.

Collection of Information

We collect your personal information in order to provide and continually improve our products and services.

Here are the types of personal information we collect:

·                Information You Give Us: 

We receive and store any information you provide us which we use to improve our offerings; the Voucher System and your experience with us.

·                Automatic Information: 

We automatically collect and store certain types of information about your use of the Cloud Cart services and the Voucher System. Like many websites, we use “cookies” and other unique identifiers, and we obtain certain types of information when your web browser or device accesses the Website and participate in the Voucher System.

For What Purposes Does Cloud Cart Use Your Personal Information?

           Provide Cloud Cart products and operate the Voucher System

We use your personal information to operate, provide, develop, and improve our products and services that we offer our customers and the proper operation of the Voucher System, including the purchase of Cloud Cart Vouchers, the conversion of Cloud Cart Vouchers into Merchant Vouchers and the redemption of Goods and Services.

           Provide, troubleshoot, and improve Cloud Cart Services

We use your personal information to provide functionality, analyse performance, fix errors, and improve the usability and effectiveness of the Website and the Cloud Cart services.

           Recommendations and personalization. 

We use your personal information to recommend features, products, and services that might be of interest to you, identify your preferences, and personalize your experience with Cloud Cart.

           Comply with legal obligations

In certain cases, we collect and use your personal information to comply with certain laws and regulations.

           Communicate with you 

We use your personal information to communicate with you in relation to Cloud Cart services via different channels (e.g., by phone, email, chat).

           Advertising 

We use your personal information to display interest-based ads for features, products, and services that might be of interest to you.

           Fraud Prevention and Credit Risks 

We use personal information to prevent and detect fraud and abuse in order to protect the security of our customers, Cloud Cart, and others. We may also use scoring methods to assess and manage credit risks.

What About Cookies and Other Identifiers? 

To enable our systems to recognize your browser or device and to provide and improve Cloud Cart Services, we use cookies and other identifiers.

We may also use device identifiers, cookies, and other technologies on devices, applications, and our web pages to collect browsing, usage and/or other technical information.

Does Cloud Cart Share Your Personal Information?

Information about our customers is an important part of our business, and we are not in the business of selling our customers’ personal information to others. We share customers’ personal information only as described herein and in order to provide Cloud Cart services and ensure the proper operation of the Voucher System, such as the processing of payments and the redemption of Merchant Vouchers.

Interactions with involving Third Parties: 

If you disclose your personal information to a third party (other than our Third-Party Service Providers), such as an entity which operates a website linked to the Website or anyone other than Cloud Cart, your personal information shall be used and processed in accordance with such third parties policies and procedures.

In such case, CLOUD CART SHALL NOT BE LIABLE FOR ANY LOSS OR DAMAGE, HOWSOEVER ARISING, SUFFERED BY YOU AS A RESULT OF THE DISCLOSURE OF SUCH INFORMATION TO THE THIRD PARTY.

This is because we do not regulate or control how that third party uses your personal information. You should always ensure that you read the privacy policy of any third party.

·                Third-Party Service Providers: 

We employ other companies and individuals to perform functions on our behalf, such as sending postal mail and email, removing repetitive information from customer lists, analysing data, providing marketing assistance, providing search results and links processing payments, transmitting content, scoring, assessing and managing credit risk, and providing customer service. These third-party service providers have access to personal information needed to perform their functions, but may not use it for other purposes.

·                Business Transfers: 

As we continue to develop our business, we might sell or buy other businesses or services. In such transactions, customer information generally is one of the transferred business assets but remains subject to the promises made in any pre-existing privacy policies (unless, of course, the customer consents otherwise). Also, in the event that Cloud Cart or substantially all of its assets are acquired, customer information will of course be one of the transferred assets.

·                Protection of Cloud Cart and Others: 

We release account and other personal information when we believe release is appropriate to comply with the law; enforce or apply our Terms and Conditions and other agreements; or protect the rights, property, or safety of Cloud Cart, our users, our Merchants or others. This includes exchanging information with other companies and organizations for fraud protection and credit risk reduction.

How Secure Is Information About Me? 

Your safety is of great concern to us and we employ robust policies and software to keep your information safe.

Whilst we will do all things reasonably necessary to protect your personal information, we cannot guarantee or accept any liability whatsoever for unauthorised or unlawful disclosures of your personal information, whilst in our possession, made by third parties who are not subject to our control, unless such disclosure is as a result of our gross negligence.

We remind you that it is important for you to protect against unauthorized access to your password and to your computers, devices, and applications.

If you disclose your personal information to a third party, such as an entity which operates a website linked to the Website or anyone other than Cloud Cart, CLOUD CART SHALL NOT BE LIABLE FOR ANY LOSS OR DAMAGE, HOWSOEVER ARISING, SUFFERED BY YOU AS A RESULT OF THE DISCLOSURE OF SUCH INFORMATION TO THE THIRD PARTY. This is because we do not regulate or control how that third party uses your personal information. You should always ensure that you read the privacy policy of any third party.

What About Advertising? 

               Third-Party Advertisers and Links to Other Websites: 

Cloud Cart Services may include third-party advertising and links to other websites and apps. Once you engage with such third-parties, your personal information will be governed in accordance with such third-party’s policies and terms and conditions.

As stated above, Cloud Cart is not in responsible and cannot be held liable for any and all loss, damage, harm, injury or death suffered by you pursuant to or arising out of your interaction with such third-party.

·                Use of Third-Party Advertising Services: 

We may provide ad companies with information that allows them to serve you with more useful and relevant Cloud Cart ads and to measure their effectiveness. We never share your name or other information that directly identifies you when we do this. Instead, we use an advertising identifier like a cookie or other device identifier.

What Choices Do I Have? 

If you do not want to receive email or other communications from us, please opt-out of communications from us in accordance with our opt-out procedures, the details of which are included in such email or other communication.

If you don’t want to receive in-app notifications from us, please adjust your notification settings in the app or device. 

If you do not want to see interest-based ads, please adjust your settings on your device. The “Help” feature on most browsers and devices will tell you how to prevent your browser or device from accepting new cookies or other identifiers; how to have the browser notify you when you receive a new cookie; or how to block cookies altogether. As cookies and identifiers help us improve our services and products and enable you to take advantage of some essential Cloud Cart features, we recommend that you leave them turned on.

Many devices also provide users with the ability to change device permissions (e.g., disable/access location services, contacts) which are located in the device’s settings menu.

In addition, to the extent required by applicable law, you may have the right to request access to or delete your personal data. If you wish to do any of these things, please contact us at info@cloudcart.online. Depending on your data choices, certain services may be limited or unavailable.

Conditions of Use, Notices, and Revisions 

If you choose to use Cloud Cart Services, your use and any dispute over privacy is subject to this Privacy Policy and our Terms and Conditions.

If you have any concern about our Privacy Policy, please contact us with a thorough description, and we will try to resolve it.

As our business is constantly changing, our Privacy Policy also changes regularly. We also update our Privacy Policy to abide by any relevant laws and regulations. Therefore, you need to check our websites frequently to see the current Privacy Policy version. Unless stated otherwise, our current Privacy Policy applies to all information that we have about you and your account.